The ERM Solution for Manufacturing Businesses

ELSIE ERM Software helps you to manage your manufacturing business more effectively. At every stage of the workflow, from initial customer enquiry through to invoicing and delivery, ELSIE streamlines your operations, eliminates data duplication, increases staff efficiency and tracks KPIs to enable management to make informed business decisions.

ELSIE is a secure, web-based suite of customisable applications hosted on Microsoft Azure.

ELSIE Workflow


Capture a customer enquiry direct from email. Automatically capture customer contact details with validation of address and registered company details, and save attachments.


Support for proforma and account-based customers with integration to online card payment gateways and accounts systems.


Full fleet management and delivery scheduling functionality. Digital Delivery Notes with image capture and customer POD signature.


Fully automated quote generation based on Bill of Materials. Sophisticated rules for applying customer margin, discounts, transport options, and holding prices across different versions.


Intelligent order acceptance with validation of customer purchase order and credit checks. Accurate lead times based on factory data included in auto-generated acknowledgement.


Production scheduling based on target stock levels, customer demand and production line availability. Integrated supplier pipelines with auto-ordering components and supplies.

ELSIE ERM Software Components

Email AddIn

The Elsie Email Addin is an add in for your web-based and desktop versions of Microsoft Outlook.

Operations App

The ELSIE Operations App manages the main part of the workflow.

Stock Manager App

The Elsie Stock Manager App manages stock.

Digital Delivery Note

The ELSIE DDN is a digital delivery note app for tablets.

B2B Portal

The Elsie B2B Portal allows affiliate business to view live stock levels and place drop-ship or trans-ship orders directly in to the ELSIE system.


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ELSIE Integrations with Third Party Systems

Google MAPS – distance to jobs

Loqate (formerly PCA Predict) – address validation

Companies House – registered company details search

Credit Safe – Company credit checks

Experian – Company credit checks

KioskBrowser – Tablet vehicle tracking

Fleetmatics – vehicle telematics data

AutoCAD – drawing import

Revit – drawing import

Mamut – Employee images

Xero – Accounts

MYOB – accounts

Twilio – SMS messaging

Exchange Web Services – Outlook addin

Office 365 (SMTP) – Email notification sending

Panasonic VOIP GoConnect – phone call notifications

ELSIE ERM was first released in 2016 and is constantly evolving with new features and funcitonality being added all the time.

If you would like to understand how ELSIE ERM could work for you please contact us to arrange a demo.